2020 AGENDA

VIRTUAL EXPERIENCE

OCTOBER 20-22

Monday, November 9

10:45 AM EST Welcoming Remarks


11:00 AM - 12:00 PM EST Session 1 – The state of banking automation in the wake of COVID-19 (Panel)

  • Principles of automation that are working in banking and beyond after COVID-19 
  • Assessing the level of automation in banks today after the crisis 
  • Trends in automation investment 

Panelist:

Michael Demissie, Head of Advanced Solutions- Machine Learning, AI, Automation, BNY Mellon


12:15 PM - 12:45 PM EST Session 2 – Fireside chat

Kenneth Meyer, Chief Information Officer of Digital Channels and Innovation at Truist Bank will share insights and perspectives on key trends in banking automation in a dynamic one-on-one discussion with a member of the Bank Innovation editorial team. 


12:45 PM - 2:00 PM EST Midday Break

  • Opportunity for 1:1 meetings with attendees and sponsors
  • Participate in sponsored breakout sessions
  • Visit our Sponsors at their virtual booths

2:00 PM - 2:45 PM EST Session 3 – Under the hood: What’s new in robotic process automation, machine learning and other technologies (Panel)

  • Emerging technologies and their potential benefits 
  • Leveraging RPA for straight-through processing 
  • The role of AI/ML technology in back-office optimization 

Panelist:

Erica Dorfman, Vice President of Treasury & Capital Markets, Brex


3:00 PM - 3:45 PM EST Session 4 – The automation journey: Best practices for project implementation (Presentation)

  • Where to start and how to drive implementation forward 
  • Quantifying benefits and gaining stakeholder buy-in 
  • What best practices should banks adopt? 
  • Other considerations (HR, timeline, culture) 

4:00 PM - 4:45 PM EST Session 5 – Automation successes and failures: Lessons learned from the global pandemic (Panel)

  • What processes did banks automate, and what stayed manual? 
  • Implementing automation projects on accelerated timelines 
  • Lessons learned in back-office efficiency  

Tuesday, November 10

10:45 AM EST Welcoming Remarks


11:00 AM - 11:30 AM EST Session 6 - DEMOvation Challenge

During this session, we’ll have demos of new technologies from the startups that win slots in our DEMOvation Challenge. Demos are judged for a Best in Show Award, voted on by attendees.  


11:45 AM - 12:15 PM EST Session 7 – DEMOvation Challenge

During this session, we’ll have demos of new technologies from the startups that win slots in our DEMOvation Challenge. Demos are judged for a Best in Show Award, voted on by attendees. 


12:15 PM - 12:45 PM EST Session 8 - Exploring the startups – meet startup founders at their virtual booths and log into demo sites

Attendees are encouraged to meet in virtual chat rooms with startup founders to discuss their products and ask follow-up questions. 

 


12:45 PM - 2:00 PM EST Midday Break

  • Opportunity for 1:1 meetings with attendees and sponsors
  • Participate in sponsored breakout sessions
  • Visit our Sponsors at their virtual booths

2:00 PM - 2:30 PM EST Session 9 – Enhancing the customer journey through smart automation (Presentation)

  • High-leverage opportunities for customer journey improvements 
  • Removing friction to deliver simple, easy, fast 
  • Aligning front-end delivery (web, mobile) to back-end processing 

2:45 PM - 3:00 PM EST DEMOvation Challenge Winner Announced

 

 


3:00 PM - 4:00 PM EST Session 10 - Balancing automation and human intervention (Panel)

  • Which processes and functions should be automated? 
  • What is the right mix of human vs. ML & RPA for a successful automation program? 
  • How will the role of humans evolve over time? 

Panelist:

Ken Stoneman, Intelligent Automation Director, PNC